Stay out of Court, control costs, and reach agreement sooner with a confidential family law mediation.
As your Family Law Mediator, Hayley Cunningham will help you navigate the challenging conversations that occur after a relationship has ended.
Though it is the role of a mediator to provide parties with legal advice, Hayley’s extensive experience in family law means that she can suggest options which they have not previously considered to move through what seems like an impasse.

Hayley Cunningham – Accredited Specialist (Family Law), National Accredited Mediator/Family Dispute Resolution Practitioner
Do you need a Family Lawyer, or a Mediator?
In Family Law, the terms Family Dispute Resolution and Mediation get used interchangeably.
The Mediator is independent of all the parties involved in the matter. If you need legal advice or a lawyer to represent you at mediation, we can still help.
Not sure? Call us on (07) 5499 2900 to talk with one of our team
Learn more about Hayley Cunningham mediation servicesHow to Get Started with Family Law Mediation
If you are still negotiating between the parties whether to proceed to mediation, and you are looking for available dates to propose, you will find the currently available dates online here.
Details of our mediation fees may be found here.
Once you have agreement to mediate, you can make a booking request:
- Choose an available date and time here (note: all full day mediations are listed as 9:30am start time, and half-day mediations listed as 12:00pm start time)
- Fill out the booking request form with all requested details (i.e. type of mediation, party names and representatives).
- Our support team will perform conflict checks and send you an email confirming the booking and requesting payment of the booking fee.
Frequently Asked Questions about Family Law Mediation
How does a mediation work?
A mediation is a meeting (or a series of meetings) involving the parties in family law proceedings, their solicitors (if they are represented), and a mediator. The meeting can take place in person, in separate rooms, by videoconference, or by telephone.
During a mediation, the mediator acts as an independent, neutral party to guide the parties through a process of exploring available options to resolve the issues in dispute.
A successful mediation can mean that the parties can reach an agreement without going to Court, which saves everyone both time and money.
What type of family law matters can be mediated?
We can mediate most family law matters for parenting, property, or both. Parenting can include child-inclusive mediation. If you are unsure if your matter is suitable for a family law mediation you can call our office.
What is the cost of the mediation?
Our current mediation fee schedule is available here, and prices are also displayed on our booking page.
Which of the parties will pay for the mediation?
The fee arrangements are by agreement between the parties. Most parties choose to share the cost 50/50. For other matters, one party might pay the costs in the first instance with the other party’s share to then be taken out of the final property settlement. And in some cases, one party simply pays the full cost because the other party is unable or unwilling to contribute.
How long does the mediation take?
Mediations can be booked for a full day for property or parenting matters (or both). A half-day mediation option is also available for parenting-only matters.
Where will the mediation be held?
Your mediation can be held in-person at any suitable location, or remotely by videoconference if you prefer.
Our mediation fees include the use of our rooms at Caboolture South or Fortitude Valley, subject to availability. If our rooms are unavailable, the parties will need to provide a venue at their own cost. The venue could be the offices of one of the solicitors in the matter, or a neutral venue such as the Queensland Law Society mediation rooms.
Can I tentatively book a date for mediation?
We are unable to hold dates for more than 7 days.
You can view our currently availability here, as can the other party in your matter while you negotiate a date.
Once you request a booking for an available date that suits you, our office will confirm the booking and send you a request to secure the date by paying a booking fee, due within 7 days. Bookings may be cancelled if the booking fee is not paid by the due date.
Booking fees are refundable if a mediation booking is cancelled more than 30 days prior to the scheduled date.
What if a date we wanted to book is no longer available?
It sometimes happens that dates, particularly those on short notice, become unavailable due to other mediation bookings, Court dates, and other appointments. If you would like us to check an unavailable date for you, please give us a call on (07) 5499 2900.
We can’t find a date that suits both parties, what can you do for us?
If you have two parties ready to go to mediation, but can’t find a suitable date here, please call our office on (07) 5499 2900 and we will see if there is anything we can do to assist further.
Can we start earlier than 9:30am?
Most mediations start at 9:30am to allow all parties time to travel to the venue, and for each party to meet with their solicitor prior to the start of the mediation. If you have a special request to start earlier, please make a note on your booking request and we can discuss the details with you.
Can we book multiple days for mediation?
If your matter is complex and you believe that a multi-day mediation will be necessary, you are welcome to submit multiple booking requests for the days that you would like. Please add a note to the booking requests that you are requesting multiple dates. If you are unsure, please call our office on (07) 5499 2900 so that we can assist further.
Can a mediator provide legal advice?
The mediator is independent of all parties involved. The role of the mediator is to assist the parties with a view to reaching agreement. The mediator will ensure that:
- The mediation process is fair and civil
- Everyone has a change to be heard
- The issues in dispute are identified
- Options to resolve the dispute are explored
However, while the mediator is unable to give legal advice to either party, there is certainly an advantage in using a mediator who is also a practising family lawyer.
Can you also be my lawyer before or after the mediation?
No. If we (our firm) have already represented you as your solicitor, then we are unable to perform the role of mediator in your matter. Similarly, if we have previously mediated in your matter, we are unable to then act as your solicitor at any stage after.
Can I attend mediation if I do not have a lawyer?
Yes, you can. However, the mediator will be unable to provide you with legal advice on the day. We recommend you seek independent legal advice prior to mediation, even if your solicitor will not be attending with you on the day.
Can my lawyer attend mediation with me?
Yes, your solicitor can attend with you. If you will have a team of representatives on the day (e.g. barrister, solicitor, paralegals) we recommend that you check with us first (or the venue that you have chosen) to confirm there will be enough space in the rooms for everyone.
Will the mediator draft our Court documents afterward?
No, a mediation does not include drafting of Court documents. The mediator might assist with drafting a “heads of agreement” document. If one party or the other is also drafting Court documents during the mediation, the mediator might assist with wording that reflects the agreement reached in mediation.
Is an agreement reached at mediation legally binding?
No, an agreement reached at mediation is not legally binding. To make a mediated agreement binding, the parties or their solicitors will need to draft and file the necessary documents with the Court. Your solicitor can provide you with further advice about this.
Do I have to be in the room with my ex-partner during the mediation?
No, you do not. We understand that some parties to mediation will have safety and security concerns about being in the same room as their former partner. It is also often the case that, even in amicable separations, the mediation proceeds better with the parties in separate rooms. If you have safety concerns you might also consider a remote mediation conducted via videoconference.
Do you provide Section 60i certificates for parenting matters?
Yes, Ms Cunningham can issue Section 60i certificates.

See What our Clients Have to Say About Our Family Law Services
“Hayley, and the whole team at family law group are a breath of fresh air. They’re honest, respectful, compassionate and direct in addition to being highly, highly skilled.”
“Family Law Group solicitors are not only professional in their approach but are patient and personable. They make sure that you are completely understand what is required from a client perspective and go that extra mile to ensure you are at ease.”
“No words can ever express what Hayley and her team have done for us. Life has completely turned around for the better. Got a hard case dealing with a narcissist then this is the team you need.”